We booked a day tour of Batam with Toni. Toni confirmed the details very promptly, planned an itinerary for us that accommodated all our requests, and also made some good suggestions. We ended up going off the beaten track and visiting many non-touristy spots - all for an excellent price. (Note: Toni is particularly good at recommending places to eat locally!) Toni is a safe, professional, responsible and multilingual guide